Privacy Policy – Hermanus Property Services

Hermanus Property Services respects your privacy and has therefore created this Privacy Policy to explain how your information is protected, collected and used. This Privacy Policy applies to Hermanus Property Services website. This Privacy Policy may be updated from time to time. You can always review the most current version here. By using this website, you consent to the terms and conditions of this Privacy Policy and are aware that our policies may evolve in future. If there is a conflict between our Terms and Conditions governing your use of the website and this Privacy Policy, the Terms and Conditions take precedence.

Protecting Your Privacy

In various places on the website, we collect “Personally Identifiable Information,” such as your name, address, telephone number, e-mail address, or other information that can be used to identify you or contact you.

Hermanus Property Services will not share any of your Personally Identifiable Information, except for the information you choose to publicly disclose in the listings you publish, with our advertisers or any third-parties for marketing purposes
Hermanus Property Services offers email anonymization & relay to protect your identity and reduce spam
Hermanus Property Services does not knowingly collect any Personally Identifiable Information from persons under the age of 16, and Hermanus Property Services does not permit persons under the age of 16 to register or list on the website

Hermanus Property Services, or people that place listings on Hermanus Property Services, may provide links to third party websites, which may have different privacy practices than Hermanus Property Services. We are not responsible for, nor have any control over, the privacy policies on these third party websites. We encourage all users to read the privacy policies of every website you visit.

Registration

Registration is required when placing an order for a listing through our service or to use other types of functionality that require the service to recognize a user. If you decide to register or sign up for certain services, you will need to give us certain Personally Identifiable Information, such as a valid e-mail address and cellphone number. You will also have the option to provide other Personally Identifiable Information such as your address. This Personally Identifiable Information will be used to personalize and improve your experience of our service. This information will not be disclosed to any third-party without your explicit consent.

Cookies, Web Beacons and Scripts

Like many websites, Hermanus Property Services uses a standard technology call “cookies.” A cookie is a small text file stored on your computer’s hard drive that can be accessed by a specific web site to make your experience quicker and more convenient. Cookies allow our users to login without entering their ID and password each time they use Hermanus Property Services website. Cookies also help us understand how our users use the website, which allows us to improve the service. We do not use cookies to retrieve any information from your computer other than the information we provide, such as a user code.

A “web beacon” is an electronic file that signals when a web page, an advertisement, a video or other type of content has been viewed. A “script” is a short section of computer code included in a Web page or other content that can be used to set and access a cookie on your computer’s hard drive and to record your activity on a web site. Web beacons and scripts can be used for a number of purposes, including counting and tracking visitors to the website, recognizing and accessing cookies, recording page view information, tracking and reporting audience information and conducting research to improve the website.

Data We Collect

In addition to Personally Identifiable Information you provide at registration or by using the service, we collect the following information:

Listings content: When you place a listing on the website, we collect a variety of information related to that listing. The public will see any information that you include in your listing, and as such, Hermanus Property Services has no control over how this information will be used. For that reason, please think carefully about what Personally Identifiable Information you disclose in your listing. You can always edit or deactivate any of your listings by emailing us.
Correspondence: Correspondence between you and the other party initiated through our site, and correspondence to us.
“Anonymous Information” such as your IP address, the type of browser you use, the pages on our Sites that you visit, the search terms that you enter and the advertisements that you click. This information is collected by our Web Statistics to monitor the performance of our listings and to help us diagnose problems, administer the site and otherwise improve our service to you.

Data We Store

The following information is stored in our database, even after deletion, and may be archived:

Registration information
All listings content
Messages sent in regards to listings
Activity logs and other records

Although we make good faith efforts to store information in a secure environment that is not made available to the public, we cannot guarantee complete security.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Use

We may use the information you disclosed to us to:

Provide our services to you
Provide customer service to you
Prevent potentially prohibited or illegal activities
Enforce our Terms and Conditions
Automatically scan messages to check for spam, fraud, phishing attacks and other malicious activity or illegal or prohibited content

Disclosure

Hermanus Property Services may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to:

Respond to a legal process
Respond to claims that a listing or content violates the rights of third parties
Enforce our Terms and Conditions
Protect the rights, property or personal safety of Hermanus Property Services, its users or the general public

International Users

This website is hosted in South Africa. If you use this site from outside of South Africa, you are voluntarily transferring information (potentially including personally-identifiable information) and content to South Africa and agreeing that Hermanus Property Services collection, use, storage and sharing of your information and content is exclusively subject to the laws of South Africa, not of the jurisdiction in which you are located.